A WhatsApp Button allows you to engage customers on WhatsApp, even after they’ve left your website. With this button in place on your website, users need to just ‘click-to-chat to talk to connect with you on WhatsApp.
With a WhatsApp Button, you can:
Add your WhatsApp number with your country’s dial code. E.g.- If you have an Indian number, add ’91’ behind your number.
Customize the button with a range of options such as:
Here’s how to customize your WhatsApp Button like a Pro.
CTA Text is basically the text displayed on the WhatsApp Button. On the right, “Chat with us” is the CTA text for our sample WhatsApp Button.
A pre-filled Message is a message that will pre-fill in a user’s chat when they connect with you on WhatsApp after clicking the WhatsApp Button.
The pre-filled message should be based on your first message tag to automatically allot the tag to the user. By default, the pre-filled message is ‘Hi‘.
The image on the right is the Chat Widget. This pops up upon clicking the website button.
The next step is customizing the Chat Widget window that customers will view after clicking on the WhatsApp Chat Button.
Fill in the necessary details such as your Brand name, Brand image, Widget C.T.A. text and a default on-screen message. as shown in the image below.
As you can guess, the brand name in the image is Aicubix, the on-screen message is “Hi, How can I help you?”, and the Widget CTA Text is “Start Chat“
After customizing the Chat Widget, you are good to go. However, you also get the option to customize the chat button for a particular page.
Basically, you can configure the WhatsApp Button Content for a particular URL, including display message, pre-filled message etc as shown in the image on the right
Carefully fill in the necessary details such as source URL (keep in mind the parameters), pre-filled message and on-screen message. You can create Chat buttons personalized according to different web pages on your website.
With 2 billion active monthly users worldwide, WhatsApp is one of the most widely preferred messenger applications. Businesses, whether online or offline are slowly realizing the potential of WhatsApp and integrating it with their businesses.
A WhatsApp Button is one such method of getting users to engage with you on WhatsApp. With this button in place on your website, users need to just 'click-to-chat to talk to connect with you on WhatsApp. You can utilize this opportunity to get the user to convert into customers by offering your products & services, 1:1 live chat or automation of chat with the Aicubix platform.
Implementing a WhatsApp Button to your website has various benefits:
The first message tag signifies the interest of the user towards a particular product or service. This makes the business know the landing source of the user on WhatsApp. For example, if the user is coming from the “Product X” page, the “Product X’ tag will be assigned to the user. This implies that the user is interested in Product X. Similarly if the user is coming from an Ad of “Service A”, the “Service A” tag will be assigned to the user in an automated manner.
No, this service is absolutely FREE.